November Member Spotlight


Get to know Heather Hahn, the Information Media Specialist for the Chapter and a member of the ARMA Pacific Region’s Development Committee.  We asked Heather a series of questions to get to know her better…



Tell us about yourself?

I grew up in the Bay Area and came to Nevada in 2003 to attend UNR and stuck around.  I live in south Reno with my husband, and when I am not at work, I like to hike, swim, watch movies and organize.  I love organizing!  I even dabbled with starting my own organizing company way back when.  What can I say, I am a nerd and I am proud of it.

Where do you work? What is your role with the organization?

I work for the State Library, Archives and Public Records.  I supervise Imaging and Preservation Services.  My office provides digitizing and microfilming services to state and local government agencies.  (

What drew you to records management/information governance originally?

When I decided to leave the forensic field in 2015, I wanted to do something that would contribute to “the greater good”. I had spent almost 10 years witnessing the violent/destructive side of our society.  I took a Meyers Briggs test and it suggested archivist, and I got excited.  That led me down the research rabbit hole to the MARA program at San Jose State University, and the rest as they say is history.

What do you like most about records management/information governance?

The organizing of course.  I see records management as one big organizing project, categorizing, finding the right container and if necessary, purging what you don’t need, all in the hopes of making it easier to find what you need when you need it.

What do you find the most challenging records management/information governance?

What I find the most challenging is getting people to understand records management’s importance.  Information is very personal to a lot of people and the idea that they will have to destroy it sends them into panic mode.

What advice do you have for newcomers to our industry?

Don’t be apathetic or complacent and always strive to keep the fire of professional growth burning.  Learn as much as you can from any source available to you and always keep an eye to the future in order to know what is coming.

What would people be surprised to know about you?

I was a white-water rafting and kayaking guide during college, and I have contributed to two published books.

Do you have favorite quote?

Hard to pick…

“The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore, all progress depends on the unreasonable man.” – George Bernard Shaw

“I would rather be ashes than dust. I would rather that my spark should burn out in a brilliant blaze than it should be stifled by dry-rot. I would rather be a superb meteor, every atom of me in magnificent glow, than a sleepy and permanent planet.  The purpose of man is to live, not exist. I shall not waste my days in trying to prolong them.  I shall use my time.” – Jack London

… and almost any  movie quote you can think of.

What is on your bucket list?

I want to visit Trebon in the Czech Republic, formerly the Kingdom of Bohemia.  I recently did a genealogical search up the maternal branch of my family tree and discovered that my family resided in this area dating back to the 1600’s until my great-great-great grandfather emigrated to the United States in the 1890’s.

Which one would you want most – flying cars, robot housekeepers, or moon cities?

I would have to go with a robot housekeeper all the way.  Who wouldn’t want Rosie from the Jetsons to help them out? And if I never had to do dishes or laundry again, my day would be made!

November’s Chapter Meeting

Ephemeral Messaging_ Can It Be Governed_ (1)The Sierra Nevada Chapter of ARMA is trying something new, a virtual chapter meeting.  The virtual meeting will be held using GoToMeeting.

Topic Summary:

Ephemeral messaging is the latest trend in business communications, with employees using third-party apps, with or without their organizations’ knowledge and some organizations deploying “official” ephemeral messaging systems. But if the messages and data associated with them are truly ephemeral – disappearing after they are read – how can they be integrated into a comprehensive Information Governance program, and what are the dangers if they are not?

In this one-hour virtual presentation, live from Phoenix AZ, Ken Withers of The Sedona Conference will:

  • Define terms and provide examples of ephemeral messaging systems currently on the market
  • Present the legitimate business case for the use of ephemeral messaging (and conversely, the illegitimate uses)
  • Report on how courts and regulators have viewed ephemeral messaging
  • Discuss some proposed Information Governance “best practices” for addressing ephemeral messaging
  • Open the floor up for a benchmarking session: What are some of you doing now, and what might work for your organization?

Speaker Bio:

Ken Withers

Ken Withers is the Deputy Executive Director of The Sedona Conference, a non-profit, non-partisan law and policy think tank based in Phoenix, AZ. Since 1989, he has published several widely-distributed papers on electronic discovery and given presentations before more than 500 judicial, legal, records management, and technology industry audiences, including “Ephemeral Data and the Duty to Preserve Discoverable Electronically Stored Information” in the UNIVERSITY OF BALTIMORE LAW REVIEW (2008); “Living Daily with Weekley Homes” in the TEXAS STATE BAR ADVOCATE (Summer 2010); and “Risk Aversion, Risk Management, and the Overpreservation Problem in Electronic Discovery” in the SOUTH CAROLINA LAW REVIEW (2013). Ken is co-author, with Hon. Shira A. Scheindlin (ret.) and Prof. Daniel J. Capra, of the most widely-used law school textbook on electronic discovery and evidence. From 1999 through 2005, he was a Senior Education Attorney at the Federal Judicial Center in Washington D.C., and contributed to several well-known FJC publications, including the Manual for Complex Litigation, Fourth Edition (2004), Effective Use of Courtroom Technology (2001), and the Civil Litigation Management Manual (2001). Ken received his J.D. from Northwestern University, Chicago, and his Masters in Library Science from Simmons College, Boston.

Make Awesome.  Create Impact.
Philip Favro – Driven, Inc.

Philip is a Chambers-ranked lawyer, Band-2 USA-Nationwide Litigation Support/eDiscovery, who serves as a trusted advisor to organizations and law firms on issues relating to electronic discovery and information governance. Phil is a nationally recognized thought-leader and legal scholar on the legal discovery process. His articles have been published in leading industry publications and academic journals. Phil actively contributes to The Sedona Conference, where he serves as a member of the Steering Committee for Working Group 1 (Electronic Document Retention and Production). Phil has led various Sedona drafting teams including The Sedona Conference Primer on Social Media, Second Edition (2019), for which he served as editor-in-chief. He is currently leading the development of a commentary for Sedona Working Group 6 (International Electronic Information Management, Discovery and Disclosure) addressing international data protection and cross-border discovery issues relating to ephemeral messaging.

October Member Spotlight – Miguel Vega




Get to know Miguel Vega, a long time chapter member and Operations Manager for Iron Mountain.  We asked Miguel a series of questions to get to know him better…



Where do you work? What is your role with the organization?

I am the site Operations Manager for Iron Mountain Reno & Boise.

What drew you to records management/information governance originally?

I re-located to Northern Nevada and found Iron Mountain during my job search. With that, it was the move that connected me with the opportunity.

What do you like most about records management/information governance?

The process of organizing as you set up and maintain information management systems. I am an ‘organizer” by nature and enjoy that process.

What advice do you have for newcomers to our industry?

Continue to learn, stay curious and build relationships

If you could pick one theme for your organization and to turn into a book about the organization, what would it be?

Innovation – How technology transformed the information management landscape

How do you define success?

Achieving the goals one sets for themselves.

What would people be surprised to know about you?

I served in the United States Marine Corps

What is on your bucket list?

Take a trip to Australia

Do you have favorite quote?

Don’t sweat the small stuff…and it’s all small stuff.

Which one would you want most – flying cars, robot housekeepers, or moon cities?

Moon Cities; that would mean we could travel to and stay on the moon!

September Member Spotlight – Brandy Ellison



Get to know Brandy Ellison, the newest addition to the Chapter Board as our Treasurer.  We asked Brandy a series of questions to get to know her better…



  1. Tell us about yourself?

I am a native Nevadan and currently reside with my son who is a high school senior, 2 rescue dogs Clyde and Nela and a snake named Junior all of whom keep me extremely busy. I enjoy going on trips, independent films and live music. Nevada history is a major passion of mine so I’m always learning something new.

  1. Where do you work? What is your role with the organization?

I have worked at the Washoe County Recorder’s office for about 4 years and am a Senior Deputy Recorder.

  1. What drew you to records management/information governance originally?

In my area specifically knowing how much our past records impact our future records and the importance of maintaining those records for decades and hopefully centuries to come.

  1. What do you like most about records management/information governance?

Because the Recorder’s office has possession of records that pre-date statehood it can be quite the challenge helping customers find something in particular they may be looking for.  The hunt for information is often like a treasure hunt with so many twists and turns.

  1. What is on your bucket list?

On my bucket list would have to be to visit Egypt and the pyramids.

  1. Which one would you want most – flying cars, robot housekeepers, or moon cities?

In my household it would definitely have to be robot housekeepers!